This software has a lead management process which helps to lead from various sources and easily track and record information through online and offline interactions such as email, phone calls, face-to-face meetings and also website visits. This system is crucial for the sales business as it helps to increase sales, improve relationships between associates and customers and also build the reputation of the company. Associates get the opportunity to work with the marketing team and get valuable insights into data and high-quality leads earlier. It will enhance the overall experience of the customers and also foster long-term loyalty. The team get facility with the help of this process which is as follows-
- Lead tracking
- Improve collaboration
- Lead distribution
- Improve customer experience